Return & Replacement
Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.
Which items are eligible for a Free Replacement?
Any item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective, or different items delivered to you.
If an eligible item is out of stock, it cannot be replaced. Only a refund against the returned item will be issued.
What are the conditions for Free Replacement?
Items within return window and in stock (exact same item) are eligible for free replacement. The free replacement order will be shipped through standard shipping once the original order is returned. Free replacements can be requested if the following conditions apply:
- Item received is physically damaged.
- Item received is different from their description on the product detail page on koshishindia.in/store; or koshishindia.in
- A free replacement cannot be created for an item which was returned and replaced once earlier.
- Any product that is labelled as non-returnable on the product detail page will not be eligible for returns.
- Please keep the item in its original condition, with brand outer box, MRP tags attached and original accessories in manufacturer packaging.